-
Website
design and development
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eBusiness
Readiness Assessment
- eBusiness
Opportunities Assessment
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Develop
Internet Business Strategies
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Evaluate
and supply appropriate Internet and eCommerce technologies
- eBusiness
System Implementation
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Organizational and business process change management
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Internet
based marketing programs
We
will work with your company to assess your eBusiness readiness,
needs, review or build your Internet business strategy, review and
recommend appropriate technologies and work with you to implement
your solution.
We
will also work with your company to support the organizational change
management challenges that are so often necessary and over looked
when incorporating Internet business initiatives into your new or
existing business practices.
Technology
is only part of the equation. Changing people and processes is just
as important a challenge. More importantly, and often overlooked
is aligning business processes to get full value out of IT investments.
This is a concept that's been around for years, but it's taken on
a new and broader urgency in the current economy.
With
all the investment in Internet technology in recent years, the market
demand for more real-time information, the tighter collaboration
among business partners, and tremendous pressure to cut costs in
slow economy all have business managers looking at business processes.
That is, looking at and understanding their companies' core business
processes and finding ways to substantially improve them. With that
in hand businesses can look at the appropriate technology to support
their changes. Good people and a great process, will beat any business
with the best technology but a poor process and under motivated
people.
Business
process really just describes the way a company gets its work done--how
it goes from taking an order to getting paid, or from selling a
product to restocking its shelves. What's different about how companies
approach business processes today is the way technology is woven
into the efforts, creating the opportunity and the means to reorient
often long-standing practices. Before choosing a technology system
to improve a company, IT and business managers meet with employees,
distributors and, most importantly, customers, to identify the business
processes that should change to improve customer satisfaction. Typically
companies will have established industry practices that have been
out there for about as long as the industry has existed.
We
help our clients examine their business processes based their demand
for more value out of the enormous investment they've made in technology.
In many cases what has failed is that companies haven't implemented
the behavioral changes or the business-process changes that will
allow technology to make a difference in making the company more
successful. What is important is that experts can guide companies
in the best way to use a new system, and not just install it.
The
changing of business processes is not new, consider the reengineering
focus of the early 1990s, when the economy also was battling recession.
With sales and profits down and little room for price increases,
companies made major layoffs but still needed to cut costs. What's
different today is the role technology plays in business. When reengineering
was the buzzword a decade ago, changes were enabled not by technology,
but by processes changes such as negotiating a better deal with
suppliers or cutting the total cost of ownership. Then, nobody talked
about the enabling technologies, today we have better technologies,
but still the need to streamline business processes using smarter
technology investments.